What are the requirements for internal dispute resolution?
Internal dispute resolution is a mechanism by which a member and designated representatives of the board of directors of the association meet and confer at a mutually convenient time and place, explain their respective positions to each other and “confer in good faith in an effort to resolve the dispute.”
If the association requests internal dispute resolution, the members may or may not participate. However, if the member requests internal dispute resolution, the association is required to participate. The association is required to provide “a fair, reasonable and expeditious” dispute resolution procedure. As a result of 2014 legislation supported by Mr. Ross, the member may be assisted by an attorney or another person in explaining the member’s position at the member’s own cost.
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